In April 2014 I was given a voucher for assisting with an unwell affected individual on considered one of yur flights. Unfortunately as a consequence of some unforeseen instances I have not been in a position to utilize the voucher.
I not long ago flew an Embraer aircraft from Dallas to Tyler (flight 2746 on December 29th, 2015.) For the reason that Embraer is usually a small plane with small leg place, my knees ended up embedded during the seat again in front of me, and it absolutely was causing discomfort for me along with the passenger in that seat. I requested the stewardess (“Ellen) if I could go into the exit isle, where there was more home. Once i asked she mentioned: “We are going to finish counting heads before we begin participating in musical chairs.” When she completed counting folks, I went ahead and moved to 1 of two Open up seats inside the exit isle–I didn’t check with her once more on account of her impolite response The 1st time. Ellen came over the general public tackle procedure: “Did you move into the exit isle? Return to your seat.” I went back promptly. She continued around the PA: “There may be a $10,000 fantastic, and I'm not about to pay back it.
I'm emailing this comment for you to ensure that AA could improved be capable to persuade staff members for being far more courteous when issues go Incorrect.Buyer service can make this kind of variance for people utilizing your service.
Tomorrow, on my BIRTHDAY, I’ll handle your third share allocation as being a Specific birthday current from all of you and tank you due to the fact-
If I'm able to do this, why can’t do this? Here’s a suggestion. Since the agents cannot see USAIR, Why don't you provide them with entry to the online market place so they can see available USAIR flights? There were various USAIR flights that may have cared for at least 50 percent of the folks who needed to flights.
We obtained round excursion connecting flights via Charlotte from Boston to Aruba for 11/28/2015. We paid additionally on your “more room” seating. No wherever were we educated that these “additional room” seats didn't present you with a reclining solution. When we arrived in Charlotte, we boarded flight 874 only to b instructed through the Captain that he needed to carry out some “schedule maintenance” that may take a “jiffy” in advance of we left, for the reason that he “wouldn't be capable to depart Aruba in time” if he waited to acquire it carried out performed there.
I've generally applied continental airways and had adjusted to American but after this incident I don’t Feel unwell at any time fly along with you men any longer a cockaroach with a airplain im absolutely sure everyone on facebook would wish to no relating to this even the news very discustin and unpleasant I believed airplains ended up pest contal totally free.
I made an effort to make reservations for the nearby lodge as a result of your Airline Lodging services only to learn that there were no vacant rooms accessible. I used to be still left to hitch the remainder of the displaced passengers to rest during the airport terminal on a cot that has a blanket and pillow. I am appalled that while in the 21st Century, I had to practical experience this amount of humiliation.
I not simply had to waste $50 in baggage service fees, but I knowledgeable Terrible landing by your pilots, particularly crowded and small planes, rude flight attendants, and comprehensive imbeciles that handled my luggage given that they clearly have been illiterate and will not read through “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.”
We flew almost inside of eyesight of your spot, after which you can the captain came on and mentioned which the complex situation was acting up, and in lieu of landing wherever our destination was, they required to change again to possess it serviced by people that could actually do this.
Senores Ameican Airlines,yo Yolanda Alvarado, viaje en su aeolinea el dia sabado 23 de Agosto del 2014, Caracas to Miami este vuelo #914 tuvo un retraso de 45 minutos en salir business jet leasing Denver por ende he llegado tarde a Miami y perdi mi conexion rumbo The big apple,YFK,fui al counter y la sra. me dijo q yo tenia que correr con los gastos que no period su culpa eso period lo que l aerolinea podia hacer por mi,no es justo que yo tenga que pagar lodge,comida por culpa del retraso,yo llame esa noche en el resort y hable con srta.Sandra Galves y me dijo que no podia ser que yo pagara por eso que le scaneara el boleto qu decia passenger pays se lo pase llame y claro me atendio otra persona Samuel Martinez y dijo que cuando tomara la conecion to N.
American Airlines has the worst buyer service of all airlines I have Utilized in my 63 years. My spouse’s anniversary earrings ended up stolen away from her suitcase on June twenty, 2013 and Consumer service has REFUSED to Get hold of us again right after reporting the thief the working day it took place.
I had been trying to acquire ticket for fifteen calendar year outdated son and couldn’t use Web site for he was regarded as small. I identified as customer service and he or she assisted me with airline obtain. I particularly questioned if I needed to cancel if I could inside 24hours. This attendant mentioned Sure. I found out four hrs later on The rationale son would wish to fly was cancelled. I termed back again to terminate the flight the attendant informed me I couldn’t cancel flight and it was a nonrefundable ticket. I explained to her predicament as said previously mentioned she said she couldn’t do anything. I questioned for the supervisor, I got a person and discussed your situation, she stated I couldn’t terminate it and acquire my money back she was extremely impolite and hung up on me. I termed back to talk to for an additional supervisor and as I used to be her comment is here talking to official website this supervisor she educated me that the last supervisor mentioned in her record I refused voucher. What at any time a voucher was I was not even positive. Then next supervisor instructed me what she believed. Hence the flight wasn’t cancelled considering the fact that she mentioned to attend a few days in advance of I make my final conclusion and she or he would wave switching fee to take action and I shouldn’t have any problems.
Perfectly-prepared schedules get you where you need to be, when you might want to be there. And at $69, you might barely drive in your place for a lot less.